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How guss77 Handles Your Personal Data

Your account data and payment details — including anything linked to DANA, OVO, or GoPay — are handled with clear purpose and kept only as long as needed.

Data collected only for account useDANA, OVO, GoPay payment info protectedNo data sold to third partiesYour rights to access and deleteContact us to update your data
guss77 How guss77 Handles Your Personal Data
DATA PROTECTION IN PRACTICE

How We Protect and Manage Your Information

Data protection at guss77 is not a single step — it runs across how we store account data, handle cookies, secure your login, and respond when you ask to see or remove your information. Each area below reflects how that works in practice on your account.

Cookie Use

We use cookies to keep your session active and remember your wallet preference — DANA, OVO, or GoPay. You can adjust cookie settings through your browser at any time.

Account Security

Login access uses OTP verification sent to your registered contact. We do not store your e-wallet PIN or password — authentication stays within your own wallet app.

Data Retention

We keep your account data for as long as your account is active, plus the period required by applicable local rules. Deletion requests are handled after identity verification.

Your Rights

You have the right to access your data, correct inaccuracies, and request removal. Submit your request through live chat or email; we confirm receipt and act within the applicable deadline.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Any question about your personal data — whether that is a request to view what we hold, correct something inaccurate, or remove your account entirely — can be directed to our support team. We aim to respond within the timeframe set by applicable local rules. Players in Batam and elsewhere in Indonesia can reach us through the channels below.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your privacy request clearly and our team will confirm next steps and expected handling time.

Email Support

Send your data request or privacy question to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Help Centre

The Help Centre inside your account lists the steps to submit a data access or deletion request. You can track the status of your request from the same screen.

Common Questions About This Privacy Policy

These are the questions we get most often about how your data is handled on guss77. If your question is not here, our support team can give you a direct answer via live chat or email.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log device type and session activity tied to your account.

No. Your e-wallet PIN and password are never visible to us. Authentication happens inside your own wallet app; we only receive transaction confirmation and your account reference number.

Yes. Submit a data access request through live chat or email. Verify your identity with your registered account name and we will provide a summary of the data we hold.

Contact our support team via live chat or email, confirm your identity, and state that you want your account removed. We will process the deletion within the period required by local rules.

Only with service partners needed to process your transactions — such as payment processors for DANA, OVO, and GoPay. Those partners receive only what is strictly needed. We do not sell your data.

Data is retained for the period required by applicable local law in Indonesia after account closure. Once that period passes, records are deleted or anonymised in line with our retention schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.